Update:
We experienced intermittent connectivity issues affecting some clients and regions due to a peering issue with one of our upstream uplink providers.
Incident window: Aug 14, 2026, 1:18 AM – 6:37 AM (GMT+8)
Services have been fully restored as of 6:37 AM (GMT+8). We are continuing to monitor closely with our uplink provider to ensure stability.
We apologize for any inconvenience caused. If you're still experiencing issues, please contact our support team.
